This Privacy Policy explains how Lasante and Sammy Vietnam Co., Ltd. ("Lasante", "we", "us", or "our") collect, use, store, and protect personal information when you visit or interact with our website. By accessing or using this website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Lasante is a premium bedding brand operated by Sammy Vietnam Co., Ltd. Through this website, we provide information about our company, product collections, services, news, and contact channels for customers, partners, and visitors.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, phone number, email address, company name, delivery or business inquiry details, and any other information you submit through contact forms, inquiry forms, chat channels, or email communication.
• Order or business inquiry information: if you contact us regarding products, dealership, OEM/ODM service, custom packaging, or shipping inquiries, we may collect the details necessary to respond to your request.
• Technical and usage information: such as IP address, browser type, device type, operating system, referring pages, pages viewed, access times, and general website interaction data.
• Communication data: records of messages or inquiries you send to us via website forms, phone, social media, WhatsApp, Zalo, or other official communication channels.
• Cookies and similar technologies: we may use cookies or similar tools to improve website functionality, remember preferences, analyze traffic, and enhance user experience.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to your inquiries, requests, or customer support needs.
• To provide product, dealer, OEM/ODM, packaging, and shipping information.
• To communicate with you about your request, cooperation opportunity, or business relationship.
• To operate, maintain, and improve our website, products, and services.
• To monitor website performance, usage trends, and visitor engagement.
• To protect the security and integrity of our website and business operations.
• To comply with legal obligations, regulatory requirements, or lawful requests from authorities.
• To send marketing or promotional communications where permitted by applicable law.

4. Legal Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds: your consent, the performance of a contract or pre-contractual request, our legitimate business interests, and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site, improve functionality, measure performance, and support security. These technologies may collect data such as IP address, browser details, device identifiers, and browsing behavior on our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of the website.

6. Sharing of Information

We do not sell your personal information. We may share information in the following situations:

• With our employees, affiliates, and authorized representatives on a need-to-know basis.
• With service providers who help us operate the website, manage communications, perform analytics, host systems, or provide technical support.
• With logistics, payment, or business partners where necessary to respond to your inquiry or provide a requested service.
• When required by law, court order, legal process, or competent governmental authority.
• In connection with a business transfer, merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality measures.

7. International Data Transfers

Depending on the tools, hosting providers, or communication platforms we use, your information may be processed or stored in countries other than your own. Where applicable, we take reasonable steps to ensure that personal information receives an adequate level of protection consistent with applicable data protection laws.

8. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the information and the applicable legal requirements.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the right to request access to, correction of, update of, deletion of, restriction of, or objection to our processing of your personal information. You may also have the right to withdraw consent where processing is based on consent, and the right to request data portability where legally applicable.

To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.

11. Marketing Communications

If you receive promotional communications from us, you may opt out at any time by following the unsubscribe instructions in the communication or by contacting us directly. Please note that we may still send non-promotional communications related to your inquiries, transactions, or ongoing business relationship.

12. Third-Party Links and Platforms

Our website may contain links to third-party websites, social media pages, messaging platforms, or external services, including but not limited to Facebook, LinkedIn, YouTube, Zalo, and WhatsApp. We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information to them.

13. Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children without appropriate legal authorization where required. If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, technologies, or website practices. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes your acknowledgment of the updated policy.

15. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us:

Lasante / Sammy Vietnam Co., Ltd.
Address: Duong Noi Ward, Hanoi City, Vietnam
Phone: +84 921 999 066
Email: lasantedeparis@gmail.com
Website: https://blanketlasante.com